Frequently asked questions

With all of our DCUK ducks, you can choose the name that you would like. However there will be an additional charge of £1.50 and it will take an extra 4-10 business days before it gets to you.

Our office open times are as follows:

Monday- 9am-4pm
Tuesday- 9am-4pm
Wednesday- 9am-4pm
Thursday- 9am-4pm
Friday- 9am-5pm
Saturday- Closed
Sunday- Closed

Currently, we only ship our products to the UK, this is because of our current size. This is also due to the fact that the large majority of our products are fragile and would not make it through international shipping, as soon as this changes we will inform you straight away.

We ship all non-personalised orders we receive the same business day (placed before 11am, after this time it’ll be the next business day). If anything changes then you will be promptly informed. We will also display the new shipping time on our home page.

Unfortunately, we do not take orders across the UK for our bcaptured in clay, this is simply because we need to physically be with your baby. We offer a ‘come to you’ service, where we come to your home and complete the work. For this service you need to live within 20 miles of our office. If you are coming to us then your location within the UK doesn’t matter.​

Yes, here at Farm House Collection we arew always looking for new stockists. If you would like to start supplying us with your amazing products then simply send us an email. The email must contain your contact info, your website or socdial media link, and your name. Alternatively you could give us a ring, within our business hours.

Unfortunately not, currently we are an online only business.

We are open for you to collect your order weekdays only. Please contact us via phone or email before you collect your order.

Our address is:

Surgery Farm,
Holmeswood Road,
L40 1UA